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2018 -7/29 - Webmail - Cox is blocking my outgoing (not incoming) Outlook emails as spam for last several days

Win10, Outlook 2016 - Message from Cox - "552 5.2.0 GdNt1y00t3ebZ4T01dNvzL This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://ww2.coxagainstspam for more information."

Checked Outlook account settings and got response that it could login into incoming mail server but that operation timed out waiting for response from SMTP server.

Cox link included in its response discusses incoming and not outgoing email. Also, unable to reach Cox by telephone or by live Chat for this webmail problem - has Cox changed its policy regarding contact procedures for webmail issues to eliminate telephone/live chat? All assistance appreciated, thanks!