Forum Discussion

Kevin777's avatar
Kevin777
New Contributor
8 years ago

I'm leaving Cox. Can I keep my Cox email addresses?

I am in the process of moving to a neighborhood that is outside Cox's service area.  I will have to cancel my Cox subscription.  

Can I still keep and have access to my Cox email addresses?

  • l-dawg's avatar
    l-dawg
    New Contributor
    8 years ago

    I had a similar problem. I moved in with people who had cox. I cancelled mine but kept my email only. Cox created what they called a virtual address for me. It took some effort and I pay $9.99 per month. Don't know if this will work in your case but you could run it past cox customer service.

  • DerrickW's avatar
    DerrickW
    Valued Contributor
    8 years ago
    Hi,

    You would only be able to keep the email addresses temporarily; they are usually deactivated a couple of months after cancelling service to give time to transition over to a different email address if necessary.