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Cannot send emails due to encryption method

bell
over 9 years ago

I am one of the many Cox customers who cannot send emails from Microsoft Outlook.  I use Outlook 2007.  I have read the numerous postings on this subject.  I have tried ever permutation of outgoing server (smtp) port: 465, 587, & 25 and SSL encryption.  The closest that I get to not getting the error msg "..555 eastrmimpo cox connection refused from 68.83.12" is with port 587.  With 587 and SSL, I get "... Try changing the method of encryption....".  I have spoken and chatted with technical support with no success.

Also, I have checked off my outgoing server (SMTP) requires authentication as well as my username and password.

I receive emails with no issues (at least for now:-))

Does anyone have any suggestions?