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Cox app technical difficulties

prettysavvy
5 months ago

I haven’t been able to sign in to the Cox App for weeks now on my iPhone 13 PM. When I enter my username and password, I get “Error. We are experiencing technical difficulties. Please try again later.” I am able to sign in to my account through my browser (Safari). I’ve already uninstalled and install the Cox App again, yet still getting the same error msg. The Cox App is much more user friendly than the Cox mobile website, by the way. And no, I’m not referring to your contour app or other services app, I’m specifically talking about the Cox App.

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  • 0 5 months ago
    Hi @Prettysavvy

    I know how important it is for you to use the Cox app. Are you unable to use the app when you are connected to your home wifi as well as using your Mobile data? Also, have you cleared the Cache in the app? Which version of the Cox App are you using?


    Ben S.
    Cox Support Forums Moderator
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