Homelife video date

Lately when I save a video from the Homelife app it is saved with the wrong date (but still has the correct time). This is a new issue. 

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  • Hi Adigiand,

    We received an update from our Home Life Team that an agent tried contacting you. The agent indicated there was no answer, and they left a voicemail message. If you are still experiencing the incorrect date. Please send us an email to cox.help@cox.com with an example of a date/time that a recording was saved. Be sure to include what device you are accessing the App on, version of device and App utilizing.

    Latitia S.

    Cox Support Forum Moderator -Latitia
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