I just got an email about Cox stopping the free McAfee Antivirus that I have had for decades with Cox. I would have thought that having a secure network relatively safe from malware was a benefit to Cox. Am I mistaken about that?
I got the same notice that it would be unavailable after 6/27/2024 with my COX account. What gives? I have been a COX user/member since moving to Arizona in 2015. I have been a user of McAfee since it's rollout. It's a MUCH better program/service than ANY other on the market.
Here is the information in regards to the Cox Security Suite Plus powered by McAfee https://www.cox.com/residential/support/cox-security-suite-plus-powered-by-mcafee.html I do apologize for any inconvenience. There are FAQs listed to help as well.
I appreciate the link, just don't appreciate the removal of a feature that I have used for many years. Also, in my role as computer support, I've always told people that their Internet Service Provider usually has free anti-virus software, now I have to stop saying that.
Hi Araxidis,
I apologize for the inconvenience, however, that is correct. As of June 27, 2024, Cox will discontinue offering or supporting McAfee Anti-Virus software for our customers. You can continue using it until June 27, 2024. On or before June 27, 2024, you should remove the Cox-provided McAfee software from your devices.
Thank you,
Mike
Cox Support Forums Moderator
Somehow didn't get or didn't see the advance notice of this service reduction. Perhaps the message got lost in the midst of removing support for email and forcing a move to Yahoo? I just noticed the loss of McAfee protection today (while travelling). Very disturbing!
Are there even more service reductions in the works that or that I might have missed notice of?
Is actively Cox looking to reduce its customer base?
McAfee removed its customer support forum from its home page (I suggest you check it), and deleted all the historical entries for a reason. Why Cox no longer provides it or supports it may be for their own reasons, but I wouldn't install McAfee software on any of my home systems, ever. But that's just me.
You don't need it, they have advanced security on the wifi already just have to activate on your wifi app. Your smartphone should also have advance security features as well. These anti virus programs like mcafee aren't really necessary anymore with the way devices are designed these days
