Homelife video date

Lately when I save a video from the Homelife app it is saved with the wrong date (but still has the correct time). This is a new issue. 

  • Hello, I have submitted a request to have an associate from our Homelife Team investigate this further and reach out to you within the next 24-72 business hours. If you have any questions or concerns, please feel free to email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
  • Hi Adigiand,

    We received an update from our Home Life Team that an agent tried contacting you. The agent indicated there was no answer, and they left a voicemail message. If you are still experiencing the incorrect date. Please send us an email to cox.help@cox.com with an example of a date/time that a recording was saved. Be sure to include what device you are accessing the App on, version of device and App utilizing.

    Latitia S.

    Cox Support Forum Moderator -Latitia