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Watch DVR from Contour App

All of the forum posts I see say that the ability to watch your DVR recordings are not currently available but it is something that is being looked into.  How is it 2019 and Cox is one of the few cable companies that doesn't have this feature?  Seriously.  You provide my internet and cable, I can see the DVR's online, so it's not like you don't know where the box is, and if I can schedule stuff to record, then you can contact them.... so why, WHY is it so hard for you to provide this capability.  I travel frequently for work - would be nice to watch my recordings when I'm away...  Get with it, Cox.  Seriously!