XRE-03059 errors for the last week or so
We have COX cable and internet in OKC, OK. We have been getting this error message on our cable boxes when trying to tune various channels for over a week now. Sometimes we can tune away and then b...
Forum Discussion
Hello Tim. I recommend sending us an email with your full name, address and a brief description of this issue to cox.help@cox.com so we can look into this issue on your behalf. -Allan, Cox Support Forums moderator.
Done
It turns out that they finally recognized that there was an outage and after several hours, it now seems to be fixed. If you can get the attention of the correct person, COX seems to be willing and able to fix things, but its difficult to get in touch with the right person and get things in motion.
Well, I may have spoken too soon. CNN is stuttering, pixelating and freezing for seconds at a time.
