Forum Discussion
AliceFB
New Contributor
Unplugging didn't work on mine. I'm in South Central Kansas. All of my scheduled recordings for local channels have disappeared from the scheduled list and I can't record anything on any local channel even though I've tried every possible way.
Yet the account page on the Cox website when I log in says "Your Network looks good". Thanks for nothing.
Pay your bill one second late - get penalized. Lose service you pay an arm and a leg for - "gee, we're awfully sorry".
LisaH
2 years agoModerator
HI AliceFB. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa,
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