Forum Discussion
KevinM2
6 years agoFormer Moderator
Hi Scarecrow4257, we would like to extend our apologies on behalf of the Cox family, as this is not the type of experience we want for our new customers. We can certainly investigate this incident further, and have this forwarded over to our Customer Relation Team. If you'd like for us to assist with any billing questions or concerns, please kindly include a link to this forum thread and email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
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