Did you get this resolved by chance? I just got the box today and having the same exact issue.
With an XRE-10007 error message there are a couple steps you may try to see if the message will go away. You shouldn't have to reset the equipment so often.
Things you may try at home:
Make sure all cable connections are secure and finger tight (not over tighten).
Restart all equipment, the cable modem and TV boxes (stream player).
If there are connection issues, then possibly have the gateway elevated and away from obstructions that may impact the connection.
If issues remain, then our support team can help take a closer look. You may email us at Cox.Help@cox.com with your name, complete address, and steps you've taken with details of the programming (channel/channels) with the error you see when viewing channels/On Demand.
