TIVO and Premium channels stopped working
On Christmas 2020 at noon, I lost most of my premium channels on all three of my Tivo boxes (using cable cards and tuning adapters connected to Cox.) Since that time, no less than 4 service calls have resulting in absolutely no progress on resolving the issue! Two appointments ago, a network tech told me that my home was not receiving a particular "frequency" that Tivo needs to see the premium channels. Since then, I've had appointments to resolve the issue cancelled WITHOUT MY PERMISSION and nothing has been done!
I've wanted to fire Cox (TV) for some time, as there prices are outrageous and support is incompetent. It looks like I will have no choice, given their complete lack of care for my situation. I urge anyone with Tivo connected to Cox to find alternatives, given Cox's repeated failures. It could only be a matter of time for you too to lose some or all of your premium channels like me!