Forum Discussion

CNTR1USER's avatar
CNTR1USER
New Contributor
4 years ago

The TV guide software, search function does not go out past 1 day on contour 1 boxes, this has happened in the past Cox needs to have the guide updated for contour 1 this has been going on for days now

The TV guide search function on Contour 1 is not searching past 1 dat in the future usually goes out 10 days to two weeks, additional search bugs noted in paging.  This is seen on two separate contour 1 boxes and is a SW issue at cox server with the guide Sw 

  • BenS1's avatar
    BenS1
    Former Moderator
    4 years ago
    Hi@CNTR1USER

    I know how frustrating it is to have issues on the guide while trying to watch your favorite shows. Please try to unplug the boxes for 60 seconds and then plug them back in. Also are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your Cable boxes?

    Ben S.
    Cox Support Forums Moderator