martim7
4 years agoNew Contributor II
Stream player issue
I hooked up and successfully went through the easy setup with my new stream player wireless connection for my LG TV. I have the new Panoramic Wifi Router. After I went through setup I am able to see "guide" and"My Contour," screens. If I go to Guide I see all the channels but when I choose to watch one there is no picture. The TV screen is black and there is no sound. I called tech support and we went through all of the standard reboot and telemetry procedures but to no avail. I can go to "My Contour" and then settings and I see that my WIFI signal as "Excellent" so I don't think that is the problem. I have a Netgear Orbi Wifi mesh system.