Forum Discussion

Green_Dean's avatar
Green_Dean
New Contributor
5 years ago

Signa Loss

I keep losing signal. A box appears on the right side of the screen saying something about 'reloading, [pase wait'. This happens numerous times per hour. What's going on with connectivity in Bellevue NE??

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    5 years ago
    @Green Dean

    I apologize for any inconvenience this has caused. We currently have scheduled system maintenance for Internet Modems from 12:00 a.m. - 9:00 a.m.

    Jonathan J
    Cox Moderator
    • Green_Dean's avatar
      Green_Dean
      New Contributor
      5 years ago

      So then after 9 am today everything should be good again??

      • Allan's avatar
        Allan
        Moderator
        5 years ago
        @Green Dean. Yes, your service should be back up and running after the maintenance has been completed. Please let us k now if you do continue to experience issues with the service. -Allan, Cox Support Forums Moderator.