Forum Discussion

Jupiter852's avatar
Jupiter852
New Contributor II
6 years ago

Searching the guide does not work correctly for Contour 1 units

The guide shows 2 weeks of scheduled shows. When I search the guide for a specific Title, it only gets hits through Sunday, August 18.  I can manually find additional hits beyond  Sunday by scroll...
Jupiter852's avatar
Jupiter852
New Contributor II

The Cox Support personnel replicated the issue on two of their Contour 1 systems.  The person I spoke with confirmed it with her manager.  So the issue appears to be one of the software used for the search function - not an issue unique to my Contour 1 unit.

I just now (Sunday, 8:10 am Eastern) checked the Search function.  It cannot find any shows in the Program Guide beyond today - just those showing today.

gsc331's avatar
gsc331
New Contributor III
6 years ago

Same problem in new Orleans area. It is a cox problem and they should own up to it