Screen goes black twice daily.
For the last several days my screen goes black with no audio for a minute or two. This occurs every day at 12:45 am and 12:45 pm. If I'm watching a dvr recording when the picture returns it reverts to live tv
Forum Discussion
- Hi @Walzar,
I can relate to what's going on, and I want you to be able to watch your shows without interruption. Are you experiencing this with DVR recordings only or with both live tv and DVR recordings?
Ben S.
Cox Support Forums ModeratorBoth dvr and live
- @Watzar,
Thanks for letting me know. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
I periodically lose channels 80 and 81. Even worse, no computer access in over a week...am on a public one now.
- Hi Charann130,
We'd be glad to look into your issue. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue. Thanks.
Mary
Cox Support Forums Moderator It appears Cox will troubleshoot the issue with your TV via email.
However, what's up with "no computer access?" Is this another issue?
