Forum Discussion
john2222...I had a closer look and this configuration and it is all messed up. On my Media Rm TV/DVR, I CAN watch all the shows that appear associated with 3...all/family/media. When I go to the Family Rm TV/DVR, I also can watch all the shows associated the the 3 item. Now, I DO NOT see the same shows listed on both DVR's...just whatever is actually on the DVR. You can see the % and no of shows that are different. Scheduled shows, however, do appear on both, and are also associated with the 3 headings. FALSE, because that may not be where they are actually recorded.
So, at least for me, the col indicators have no meaning other than a false category to fool you. I was hoping at least that it would have been of some use. Maybe you can make better sense.
Cox told me that if I have 2 separate incoming lines, I could have something similar. BUT, I had one line before, and 2 DVR that independently recorded. I've stated before, the bad thing about the 2 Contour DVR is that it acts like a single host and multiple client system....every one sees what is scheduled, and recorded, but you cannot get to play the other box.. Cox can do better...obviously they had a meeting about this because we have it for over a week, and pushed it out.
What market are you in? NO one else seems to have this issue. I'm guessing that the client/host systems don't even see this new item.
- John22226 years agoContributor II
My original comment / complaint was NOT that I can't determine which DVR a program is recorded on. My comment was that unless you set the DVR to "ALL DEVICES" you can NOT even see the "Great Performances" programs listed, so obviously can't watch any of them.
I just re-verified that the Great Performances (The Sound of Music) which was broadcast last night, does NOT show up on either DVR unless the option "ALL DEVICES" is selected.
(It's not a confusion factor. It's a software bug in Contour 2.)
- ekhawaii6 years agoContributor
Yes john2222, there is definitely a Contour2 RecordedOn bug! At least you can watch if you set to "All". For me, shows appear under either Family or Media and All. I find I can watch on my Media rm TV, shows that may appear under the 3...however, the other DVR does not show the same listing. It's like the 3 items are just filters for storage, but not an indicator of physically where files are stored.
Again, my big issue is Where the files are physically stored and can I not control where they go. There needs to be a way to make each DVR invisible from each other like the old system...if you so choose. This was available on Contour1. https://www.cox.com/residential/support/changing-the-visibility-of-a-dvr.html See item 6
When you get a chance, try recording different shows from both DVR. The Schedule will park each show under one or the other RecordedOn col. Wait till after record and see how they are identified under Recorded and look on each separate DVR and watch.
I'm trying to get some interest in this thread by posting, however, no one else seems to care or actually see a problem. except for a multiple DVR house, like us. Cox was going to peek at issue.
- Becky6 years agoModeratorHi Everyone, I was able to get more information about the "Recorded On" feature. This option provides the ability to filter recordings that have been set from a specific device. Selecting a device from the list will filter all recordings to show only the ones that were set from that device. “All Devices” is the default option and will display all recordings. The “Recorded On” filter only applies to the Saved > Recordings and Saved > Scheduled. Please note that recordings set prior to the implementation of the "Recorded On" filter will only be displayed under the "All Devices" option. Series recordings will have to be rescheduled for the recordings to be listed under a specific device. I hope this helps! -Becky, Cox Support Forums Moderator
- ekhawaii6 years agoContributor
Becky....At Last, a hint of information...Thanks a bunch. "have been set from a specific device" implies that if you have each separate DVR identified, that making a Save recording from that specific DVR will place the actual recording onto that machine. That is way better than the occasional Random device we got the last couple of weeks. I currently see some old recorded shows appearing on the "other named device" but I will clear these out. I will also clear the "priority table (not sure how things get into this list), and maybe Re-boot the DVR.
I'm guessing that the 2 DVRs still see each other, because the RecordedOn show 'All, 'Family, 'Office (I changed this from Media to see what happens, and booted DVR). Also, the Scheduled column on Both DVR's shows an actual Family Rm's scheduled recording that was submitted from that other machine this morning.
However, since my 2DVR are not a Host/client, I'm guessing that I cannot really view or record on the one machine while accessing the records from the other. Also, if I exceed the 2 record max, there will Not be a roll-over to the other. Basically, I will not be able to play recordings stored on the other DVR, like a client viewing a host stored shows.
One way to totally make the machines independent would have been to "Hide" the machines from each other...a feature that you apparently had with the Contour1 setup but not on Contour2, multiple DVR's....But, if records from specific machines truly are keeps on the recorded DVR, that would be a start...will see after some test records
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