Forum Discussion

Vacendak's avatar
New Contributor
4 years ago

saved content erased

Two days ago I was getting ready to watch a movie I had saved.  Some how ALL my saved content had been erased, not deleted.  I had at least 100 programs saved.  Yesterday I attempted to record  a movie and it seemed to be recording fine.  Today all my recorded movies had vanished!!

  What is the deal??

1 Reply

  • Hi Vacendak,

    We can help troubleshoot. We will need additional information from you. Please send us an email to Please include a link to your Forums message, and include your complete home address, your first/last name, and the name of the primary account holder.

    Thank you,

    Mike J.
    Cox Support Forums Moderator