Forum Discussion

Vacendak's avatar
Vacendak
New Contributor
4 years ago

saved content erased

Two days ago I was getting ready to watch a movie I had saved.  Some how ALL my saved content had been erased, not deleted.  I had at least 100 programs saved.  Yesterday I attempted to record  a movie and it seemed to be recording fine.  Today all my recorded movies had vanished!!

  What is the deal??

  • MichaelJ's avatar
    MichaelJ
    Moderator
    4 years ago
    Hi Vacendak,

    We can help troubleshoot. We will need additional information from you. Please send us an email to cox.help@cox.com. Please include a link to your Forums message, and include your complete home address, your first/last name, and the name of the primary account holder.

    Thank you,

    Mike J.
    Cox Support Forums Moderator