Forum Discussion

Gusser's avatar
Gusser
New Contributor
7 years ago

Samsung TV shutting off connection to Cisco XG1A

Hi, I recently started having problems with my Samsung un60ju650 shutting off the connection to the Cisco XG1A. When I called support, the particular agent I spoke with had no ideas. I have tried dif...
Becky's avatar
Becky
Moderator
Hi Sprehoda1, check your TV settings. Is Anynet+ (HDMI-CEC) turned on? -Becky, Cox Support Forums Moderator
sprehoda1's avatar
sprehoda1
New Contributor
7 years ago

So I turn Anynet+ (HDMI-CEC) off to fix this  issue?  I just turned it off at 10:16.  Will know in 20 mins if it works.  Thank you for your reply.

  • BrianM's avatar
    BrianM
    Moderator
    7 years ago
    Any luck yet?
    • sprehoda1's avatar
      sprehoda1
      New Contributor
      7 years ago

      Works now