For the past several weeks now our channels ( different ones) have been freezing up while watch a program.
Also a lot of our recordings (again different channels) when watching them are also freezing up, and then restarting over or just stopping then going to the delete tab.
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
I have the same issue. Cox can't seem to fix it. Ridiculous that the service works 20% of the time but have to pay 100% of the bill.
Hello. I can certainly understand your frustration with freezing video and we want to help. Please feel free to send an email with your full name, address, and a brief description of this concern to cox.help@cox.com
