This package states you now have access to Showtime and paramount plus lineups, where you can access paramount plus via the contour app system. So I purchased this bundle going yeah, I can stream paramount plus via the app! Well no I can't because no one told paramount to add Cox Cable as a provider. I contacted paramount plus to find out how to link cox to my paramount plus account and was told Cox Cable has not been added to thier list of acceptable providers. In fact thier list only comprises of 5 providrs. Seems a bit shifty that I am paying for paramount plus with showtime througcoCox Cable but I cannot access paramount plus because Cox is not included in the lineup of providers to link up to.

Hi!Unless I am reading the description for the subscription, it does state we can access paramount plus via the Contour App. No where does it state one is required to have a seperate subscription through paramount plus itself. The verbiage states:"A subscription now includes Paramount+ with SHOWTIME East & West channels, 12 SHOWTIME multi-plex channels including The Movie Channel, plus Paramount+ with SHOWTIME On Demand and through the Contour TV App."Again, no where does it state a seperate subscription through paramount plus is requires. If anything, it implies once you subscribe through Cox, access through the Contour app is included. If I have to subscribe directly to paramount plus, why the heck would I bother subscribing through Cox too? This is deceptive and criminal.

Hi, there. Thank you for the suggestion. I have mentioned this to my leaders to have it investigated for you. We certainly do not want to miss out on an opportunity for our customer base. Thank you again for your patience and business.

It looks like Paramount+ programming is really not included. It also looks like it is nothing but a "Showtime" title change which really is deceptive when getting people to sign up. Unless there is another way to the get to the Paramount+ content through Contour or something else changes, us Cox customers are simply out of luck.

I will let you know what happens and thank you, again for bringing it to our attention.

Same problem here. I signed up for it with a cox rep and cox is not listed as a partner for "https://www.paramountplus.com/partner" sign in....useless. Looks like this was not setup correctly by cox and paramount+. Why does cox offer this when it clearly doesn't work? I spoke to tech support and they are clueless...just read from a script that doesn't work. Unless Cox is added to the Paramount+ provider list, this subscription is useless.I canceled this service and asked for a refund plus compensation with wasting my time.Cox needs to make sure services work before offering them to customer.

Recently subscribed to Showtime with Paramount plus

14 Replies

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yubancat
New Contributor
4 months ago
It looks like Paramount+ programming is really not included. It also looks like it is nothing but a "Showtime" title change which really is deceptive when getting people to sign up. Unless there is another way to the get to the Paramount+ content through Contour or something else changes, us Cox customers are simply out of luck.
Allan
Moderator
4 months ago
Hello. The Paramount+ app is a different and independent subscription service specific to Paramount+. However, when you subscribe to Paramount+ with Showtime, you can then access both Showtime and Paramount programming through our On Demand service. You can find more information about this here: https://www.cox.com/residential/tv/premium-channels/paramount-plus-with-showtime-deal.html.
- Ceterose
  New Contributor
  4 months ago
  Hi!
  Unless I am reading the description for the subscription, it does state we can access paramount plus via the Contour App. No where does it state one is required to have a seperate subscription through paramount plus itself. The verbiage states:
  "A subscription now includes Paramount+ with SHOWTIME East & West channels, 12 SHOWTIME multi-plex channels including The Movie Channel, plus Paramount+ with SHOWTIME On Demand and through the Contour TV App."
  Again, no where does it state a seperate subscription through paramount plus is requires. If anything, it implies once you subscribe through Cox, access through the Contour app is included. If I have to subscribe directly to paramount plus, why the heck would I bother subscribing through Cox too? This is deceptive and criminal.
  - sjc85284
    New Contributor II
    2 months ago
    Same problem here. I signed up for it with a cox rep and cox is not listed as a partner for "https://www.paramountplus.com/partner" sign in....useless. Looks like this was not setup correctly by cox and paramount+. Why does cox offer this when it clearly doesn't work? I spoke to tech support and they are clueless...just read from a script that doesn't work. Unless Cox is added to the Paramount+ provider list, this subscription is useless.
    I canceled this service and asked for a refund plus compensation with wasting my time.
    Cox needs to make sure services work before offering them to customer.
- WiderMouthOpen
  Esteemed Contributor
  4 months ago
  Try this link without the period at the end.
  https://www.cox.com/residential/tv/premium-channels/paramount-plus-with-showtime-deal.html
- yubancat
  New Contributor
  4 months ago
  Allan,
  Can you please provide a link that I can get to? I keep getting a "403 Forbidden Page" error with this link. I, too, am interested in why it states "Showtime with Paramount + is included" but then requires a stand alone subscription to stream the content.
CurtB
Valued Contributor III
4 months ago
Why do moderators keep posting links at the end of a sentence and include the period in the URL? If you can't manage to avoid including the period, just omit it. When they do that, do this:
hover cursor over the link
right-click
select: copy link
open a new window
paste
backspace once
press enter
It takes less than 10 seconds.