Hello. The Paramount+ app is a different and independent subscription service specific to Paramount+. However, when you subscribe to Paramount+ with Showtime, you can then access both Showtime and Paramount programming through our On Demand service. You can find more information about this here: https://www.cox.com/residential/tv/premium-channels/paramount-plus-with-showtime-deal.html.
Hi!
Unless I am reading the description for the subscription, it does state we can access paramount plus via the Contour App. No where does it state one is required to have a seperate subscription through paramount plus itself. The verbiage states:
"A subscription now includes Paramount+ with SHOWTIME East & West channels, 12 SHOWTIME multi-plex channels including The Movie Channel, plus Paramount+ with SHOWTIME On Demand and through the Contour TV App."
Again, no where does it state a seperate subscription through paramount plus is requires. If anything, it implies once you subscribe through Cox, access through the Contour app is included. If I have to subscribe directly to paramount plus, why the heck would I bother subscribing through Cox too? This is deceptive and criminal.
Same problem here. I signed up for it with a cox rep and cox is not listed as a partner for "https://www.paramountplus.com/partner" sign in....useless. Looks like this was not setup correctly by cox and paramount+. Why does cox offer this when it clearly doesn't work? I spoke to tech support and they are clueless...just read from a script that doesn't work. Unless Cox is added to the Paramount+ provider list, this subscription is useless.
I canceled this service and asked for a refund plus compensation with wasting my time.
Cox needs to make sure services work before offering them to customer.
Yes that’s a bunch of BS
Exactly my thoughts, I just tried to log into Paramount+ app on Contour box tv, I have two Paramount+ Showtime channels. I launched the paramount app on contour, and it gave me a code to enter on paramount website. Nothing happened so I contacted Paramount, they said they have 5 providers that include their services free and Cox ain’t one of them and I would need a subscription with them for it to work. They said Cox needs to submit a request to them and they will add them to their list. How hard is that. Let’s go Cox get with it, I’ve been a customer for over 35 years and pay $300 a month. If you’re not going to have Paramount+ free for your customers don’t show it as bundled to Showtime. I don’t need a cox contour box to get the Paramount+, most everyones smart tvs have the app already.
Hi, there. Thank you for the suggestion. I have mentioned this to my leaders to have it investigated for you. We certainly do not want to miss out on an opportunity for our customer base. Thank you again for your patience and business.
Thanks Chris but that’s just a bit frustrating for everyone thinking they could access paramount+ for free through Cox. I did not plan to buy a paramount subscription because I only watch movies and tv shows through a tv not phone, computer, etc. See what you can do to help everyone and please keep us advised.
