Forum Discussion
dkretzschmar
10 months agoNew Contributor
Solution...
I feel a little silly after the Cox technician showed up and figured out what was going on. The Samsung sound bar was blocking the TV IR sensor port. Because the Cox remote uses an RF signal, everything on the remote worked (with any remote orientation) except for those functions that required a direct path TV IR input (ON/OFF and Volume). Now, I can get on/off and volume by ensuring a direct IR path to the TV sensor port.
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