Forum Discussion
MariaL
7 years agoModerator
Hi TonyofAZ,
It's likely an issue with the receiver. I would recommend swapping out the receiver at your local Cox Retail store or scheduling a technician.
Maria L.
Cox Support Forum Moderator
It's likely an issue with the receiver. I would recommend swapping out the receiver at your local Cox Retail store or scheduling a technician.
Maria L.
Cox Support Forum Moderator
TonyofAZ
7 years agoNew Contributor
Still have the same errors the last two nights. Just had to erase the programs. We had a tech out in July. The DVR was rebooting itself and a number of problems (things I mentioned in this forum0. You folks directed me to cox.help.
I still don't know if it's a Cox problem or the DVR. We swapped out the DVR in June for a Rovi Cisco 9865HDC.
Today I went online and attempted to upgrade my Rovi to Contour. I went through the screens and saw that if a tech came out on installation it would be $70 fee. I stopped and backed out of it. I've been paying for a Cox Protection Plan for years. Why wouldn't that fee be paid by that?
I'd be happy with my Rovi DVR if it worked like it should.
My patience is about shot 🙂
Thanks.
Tony Olson
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