Forum Discussion

Patty_Herb's avatar
Patty_Herb
New Contributor
5 years ago

Older recorded shows won't play

Have many shows recorded which I watch over and over. I'm now getting error message XRE-06014. Seems to be affecting the older recordings, not the newer ones. HELP! I need to watch Saving Private Ryan again. For the eleventeenth time.

  • ChrisL's avatar
    ChrisL
    Former Moderator
    5 years ago
    I apologize for any inconvenience caused, it does sound like the older recordings may have become damaged somehow. One thing you could try is disconnecting power from the receiver for two minutes and reconnecting to see if a reset of the box helps.

    -Chris