Forum Discussion
Becky
Moderator
Hi Edcetera, the agent you spoke with yesterday submitted a field escalation on your behalf. If there is a known issue impacting your area, it is our responsibility to resolve it as quickly as possible. I want you to be able to enjoy your Cox services! It might be Monday before you hear from a field supervisor. I'll check in with you on Monday, as well, and make sure we're moving in the right direction towards a resolution. -Becky, Cox Support Forums Moderator
edcetera
6 years agoNew Contributor II
Hopefully they pay attention, this time
Thank you
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