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United16's avatar
United16
New Contributor
5 years ago

No sound on one channel only

Three TVs. Two with mini boxes, one with Contour box. One TV with a mini box has no sound on one channel. It only affects this TV. There is no SAP setting on the TV that I can disable.

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  • CurtB's avatar
    CurtB
    Valued Contributor III

    Did you check the SAP setting on the mini-box?

    Settings > Language Options > Audio Language > Primary

    • United16's avatar
      United16
      New Contributor

      You're a miracle worker! Thank you CurtB. 

      • CurtB's avatar
        CurtB
        Valued Contributor III

        You're very welcome.  Glad it worked out.