New Contour remote question
I have the newer Contour remote that have much fewer buttons than older Contour remote. On this newer remote how do I go back a few seconds when I fast forward too far? Also how do I read a program d...
Forum Discussion
When you got the new remote, did you also change from Cox TV to Contour? The seven second skip back and the "Guide Animation" setting, to read long program descriptions, are both features of Cox TV that may not be available with Contour. But, for either Cox TV or Contour, the ability to view long program descriptions would be controlled by a setting. Your cable box remote would provide the ability to navigate to that setting.
If you have Cox TV, this will enable "Guide Animation" to scroll long program descriptions.
Settings > Guide Options > Other Settings > Guide Animation > On
Cox TV
Is this the Mini Box?
No. "Cox TV" is the name on Cox's website for what some people still call Contour 1. It's the same platform as before, but the word "Contour" is no longer on any screen. "COX" is in the lower left of the Guide, Settings, DVR List and On DEMAND screens and at the top when the MENU button is pressed.
Mini Box is "Interactive Guide".
- Hi Danijoh69, I'm sorry you're having trouble with your new remote control! I believe you are referring to our Contour TV remote. The button underneath the Mute button rewinds the video 30 seconds. This usually works if you fast forward too far. Also, to read the full program description, press the Info button on your remote 2 times. Please let us know if you have further questions. We're always happy to help! -Becky, Cox Support Forums Moderator
