Forum Discussion
MichaelJ
4 years agoModerator
Hi Nancy, I apologize for the delayed response. if you are still experiencing any issues with the audio being in Spanish, please try resetting the cable box by unplugging the power cord for about a minute then plug it back in. If a power reset does not work, check out the instruction here for changing SAP (Secondary Audio Programming). www.cox.com/.../configuring-secondary-audio-programming-for-contour-2.html
These instructions are for the cable box, but if the settings were changed on your TV set, you may need to check them using your TV remote to access the TV menu. If you still need assistance, please let us know, we're here 24/7. Tech support is also available online via chat at www.cox.com/.../contactus.html and by calling our toll-free 24/7 Tech Support line: 1-800-234-3993. Thank you, Mike
These instructions are for the cable box, but if the settings were changed on your TV set, you may need to check them using your TV remote to access the TV menu. If you still need assistance, please let us know, we're here 24/7. Tech support is also available online via chat at www.cox.com/.../contactus.html and by calling our toll-free 24/7 Tech Support line: 1-800-234-3993. Thank you, Mike
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