Forum Discussion

toby1980's avatar
New Contributor
3 years ago

MoCA Connection Disabled Daily

I recently upgraded my Cox service to take advantage of some package discounts on cable and faster internet speeds. Ever since, I've experienced nothing but frustration in trying to keep the cable on my TV due to the MoCA connection getting disabled. It just disables itself daily and sometimes multiple times a day. I've already had 3 service calls to troubleshoot and none have been able to fix the issue. 

I had been going into my WiFi url and enabling the MoCA setting daily, but now when I try it automatically refreshes and disables immediately! Any ideas? I'm almost ready to cancel and move on to something else.

1 Reply

  • Bruce's avatar
    Honored Contributor III

    Do you rent the Panoramic?

    What do you mean by "trying to keep the cable on my TV?"  Do you have either a coaxial or wireless cable-box?