Forum Discussion

Mike_OB's avatar
Mike_OB
New Contributor
4 years ago

MOCA automatically disables itself daily

I am posting here because Cox technical support has been unable to fix this issue. Immediately after upgrading my gateway and cable box to Cox panoramic wifi, the TV began loosing connectivity one or...
JonathanJ's avatar
JonathanJ
Former Moderator
4 years ago
@Mike OB

Are you using a wired or wireless cable box?

Jonathan J
Cox Moderator
  • Mike_OB's avatar
    Mike_OB
    New Contributor
    4 years ago

    Thanks for responding. The cable box is connected to the Counter Gateway by a coax cable.

    • BenS1's avatar
      BenS1
      Former Moderator
      4 years ago
      @MIKE OB

      Because you have a wired Contour box, and your MoCA is disabling itself, I would recommend getting the modem swapped out.


      Ben S.
      Cox Support Forums Moderator