Forum Discussion

hammerva's avatar
hammerva
New Contributor
3 years ago

Lost all recordings yesterday. Was there system issues?

Hello.  I just looked at my DVR and I lost all my recordings from yesterday.  From the day and 3 last night.  There doesn't seem to be a missed recordings section in Countour 2.  Was there some issue...
Allan's avatar
Allan
Moderator
3 years ago
@Hammerva, Are you able to access other recordings? Also, do you get any error messages? -Allan, Cox Support Forums Moderator.
  • hammerva's avatar
    hammerva
    New Contributor
    3 years ago

    It seems like all the recording before Wednesday is there.  I found it strangee that the number of Recently deleted recording dropped as well.  Although I am fine losing those. 

    If I got error messages I don't know where to look.  There are no notifications and again I don't see a missed recording section.  I guess I will see if future recording are not working 

    I would assume I can have more than 10% of DVR box.  I guess I will see the next time I hit that it doesn't do some delete cleanup dumb **

    • Allan's avatar
      Allan
      Moderator
      3 years ago
      @Hammerva, Sounds like a plan. Please let us know if the issue continues. We will be here to help. -Allan, Cox Support Forums Moderator.