Forum Discussion

yak's avatar
yak
Contributor III
8 years ago

June 19th guide changes. All of my recordings failed

We received notice in Phoenix that most SD channels would become HD channels.  That was successful.   But all of my planned recordings ended up in the Missed Recording file. ( Contour 1 DVR Cisco 986...
CarolLM's avatar
CarolLM
Former Moderator
8 years ago
Hi, try power cycling your box (removing the power cord for at least a full 2-minutes) then reconnect it. When the box resets let us know if that corrects it. --Carol, Cox Support Forums Moderator
yak's avatar
yak
Contributor III
8 years ago

Thanks Carol.  I always do that before I post on the forum.  What did the engineers say when you told them about the problem?