Forum Discussion
CarolLM
8 years agoFormer Moderator
Hi, try power cycling your box (removing the power cord for at least a full 2-minutes) then reconnect it. When the box resets let us know if that corrects it. --Carol, Cox Support Forums Moderator
yak
8 years agoContributor III
Thanks Carol. I always do that before I post on the forum. What did the engineers say when you told them about the problem?