Forum Discussion

boltar's avatar
boltar
New Contributor
2 years ago

is it normal for cox customer support to ask for your ID and password? contour tv error tvapp-00281 is why i contact cs

currently my contour tv internet doesnt work. using watchtv.cox.com i get currently resuming and then error code tvapp-00281. im using google chrome, but i tested it on firefox and on a differen...
contour
login
password
Scam
tvapp-00281
bpauch's avatar
bpauch
New Contributor

Ewm......same problem here...no solution.  If this has gone on for six months, we are dealing with incompetence.

 

JulianN's avatar
JulianN
Moderator
2 years ago

Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your full name and complete address at Cox.Help@cox.com for further assistance. Thank you!