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I've never had that particular box.
I had a CMX013 (main box, not client) that worked great with a stick-on IR emitter.
I had to have it replaced due to picture freeze issue, and they gave me a GSX9865. It is VERY fiddly about IR placement. PLUS in the latest versions, they slapped a Cox logo over part of the sensor!
Use a strong flashlight to look for the sensor. Try shining the flashlight at different angles. The GSX9865 seems to have TWO sensors, and I speculate it your emitter has to hit BOTH sensors, so won't work well with a stick-on - better with a remote or blaster at a distance. This means if you put the box in a cabinet, it will be difficult.
Your box might have a similar arrangement. See if you can see two sensors, side-by-side, maybe an inch apart.
I gave up and cut the cord. Between the sensor problem and reset of 1080p/5.1 back to 720p/stereo every night (at "update" time) and the every-increasing cost, I decided that an over-the-top service and antenna TV suits me fine.
P.S. the 9865 responds (when it responds) to XFinity X-1 commands, which you should find in most universal remotes or remote apps, etc. The technology is licensed from Comcast. Cox rebrands it as Contour 2. You might find the codes listed under Comcast or XFinity. I'd imagine your client boxes use the same codes, give it a try.
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