I really hate Cox!
I'm a pretty mild mannered guy, but whenever I have to call Cox, I get enraged. I can never understand the person I'm talking to, and it's always an hour long ordeal.
Most recently my bill increased from like $200 to $280 because the promotional rates I were on expired. I added a phone line and somehow my bill was decreased to $202. I got a few emails that there was a problem with my order and when I called in, they said everything was good and I should receive something in the mail.
Then I get a bill for $280 and evidently they cancelled the order for some reason. I'm now on hold again for 35 minutes currently with a guy and chickens and dogs in the background.
I just want my original order to work and to move on with my life. Maybe it's time to switch to youtube or hulu or something. I really hate cox...