I really hate Cox!

They are absolutely the worst company ever! I've wasted countless hours trying to get what should be done automatically. I am with you buddy they did recently have a class action lawsuit in the state of Arizona for shady business practices. My service has been spotty if not out and me trying to get compensated turned into another 2 hours of my life gone to be compensated $27. They make it so it's not even worth disputing because they are greedy terrible people. I feel everyone needs to get together and sue them. This needs to stop they need to be held accountable for everything they do. It's silly that you should have to call to have your bill adjusted when your service is out they're paying an employee to do something that they could automatically do. It would save both the customer and the company money but they're not smart enough. I am switching to another provider to avoid dealing with them ever again