Forum Discussion
KevinM2
Former Moderator
Hi Claws, is this happening on the Contour App or on the receiver itself? Is one channel affected or multiple channels? We're sorry you have to experience this issue on the opening night of the NFL season. -Kevin M. Cox Support Forum Moderator
Claws
6 years agoNew Contributor
Hi, Kevin. It was just the one channel that was affected. Hasn’t happened again. We were watching through our Contour cable box. Thanks.
- KevinM26 years agoFormer ModeratorHi Claws, if this happens again, please email us at cox.help@cox.com so we can take a closer look. Please include the platform (app or receiver), and the affected channel(s). -Kevin M. Cox Support Forum Moderator
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