HBO series Chernobyl
I can't believe that I can't find anyone at Cox who either knows or cares about answering what I thought was a simple question. I have a 'bundled offering' that includes among other channels, HBO. Based on a recommendation, I wanted to start watching the mini-series, Chernobyl, which is being aired on HBO. When I look at the series information, it shows only Episodes 1, 4, and 5. Episodes 2 and 3 are missing on my On Demand listing. Cox opened a ticket on Tuesday of this week and I was informed that I would be receiving a call with a resolution and update status. After receiving no communication from Cox, I called them again this evening only to find out that the ticket was apparently 'cancelled/closed' for 'lack of information'. How much more clear can I be? It's a 5 episode series. Episodes 2 & 3 are not listed. Yes, and I went through 3 reboots of my set top box initiated by Cox.. Is this too difficult to answer?