HBO series Chernobyl
I can't believe that I can't find anyone at Cox who either knows or cares about answering what I thought was a simple question. I have a 'bundled offering' that includes among other channels, HBO. Ba...
Forum Discussion
So will I receive another update?
@JK66,
Please allow for 48-72 business hours for the Video Team to resolve the issue. Thanks.
Ben S.
Cox Support Forums Moderator
Please allow for 48-72 business hours for the Video Team to resolve the issue. Thanks.
Ben S.
Cox Support Forums Moderator
Still haven't received a reply... Can you advise on the status of this request?
Still haven't received a reply... Can you advise on the status of this request?
- Hi Jk66, I apologize for the delay. We received word from the Video On Demand team that episodes 2 and 3 have not yet been made available by the provider. The episodes will be added to the On Demand library as soon as we receive them from. In the meantime, I verified that episodes 2 and 3 are available through the HBO Max App and https://www.hbomax.com. Select Cox as your video provider and sign in using your primary Cox username and password to access HBO Max content. -Becky, Cox Support Forums Moderator
Your Video On-Demand Team is lying to you. I watched the compete miniseries entirely on-demand via cable-box last year. Someone at HBO either removed it or screwed up something.
I don't know what's worst: making things up or just ignoring a complaint.
Their Video Team is stumped. They can't figure it. Perhaps they need a timeout.
