Forum Discussion

vegaschef75's avatar
New Contributor II
4 years ago

having to renew bundles from muti year

I have had cox for twenty eight years and I think this might be the last.  My yearly bundle package expired
last month and my cable internet bill went up about twenty dollars.  I'm disabled and on a fixed income.

I called and talked to nice young lady and after the usual 15 min on hold she said that she had lowered it to what it was before.

I thought everything was good but it wasn't.  She had only cut the increase by half.  I called the cox number
back and was told after they looked up my account that i was wrong and hung up.  At this point it seems the they have

cut all the fat and cant lower it but you sure can raise the rates

1 Reply

  • MaryF's avatar
    Former Moderator
    Hi Vegaschef75,

    The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. We'd be glad to review your account. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or at

    Cox Support Forums Moderator