Forum Discussion

jmc2020's avatar
jmc2020
New Contributor III
3 months ago

Getting charged for CBS episodes

When watching a CBS episode that I have on DVD, I am asked if I want to watch the next episode (I assume it is already on the DVD but if not I get charged $2.99 for an episode which should be free.  How can I stop this.  I don't want just anyone who happens to be watching my television to be able to charge me for an episode.  

  • JulianN's avatar
    JulianN
    Moderator
    3 months ago

    Hello, we would be happy to assist with any questions or concerns you might have. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com if further assistance is needed. Thank you!