Forum Discussion

Blade's avatar
Blade
New Contributor
4 months ago

Frequent freezing, glitching and pixelating.

I have the Ultimate Package which is the most expensive my Cox Arizona offers and I LOVE it. My internet is one GB and works incredibly for all the video production I do from home as my business. I h...
  • LisaH's avatar
    4 months ago

    Hi Blade. I am sorry to hear that you are having issues with this one TV. Please make sure that the power to the cable box is plugged directly into the wall outlet as it is possible that there is an issue with the power strip if you are using one. If you need assistance, please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator