Forum Discussion
BrianM
Moderator
We have heard of a few recent issues where customers that have the wireless cable boxes have been experiencing this issue. The fix has been to reboot the wireless modem (briefly unplug the power) and that should update the cable box information.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
John_K3
5 years agoNew Contributor
Brian, this doesn't work for me and it sounds like it didn't work for Sandy.
- KevinM25 years agoFormer Moderator@John K3, this issue is currently being handled by our Video Escalations Team. At this time, there is no estimated time of repair, however, we are working diligently to resolve the issue. -Kevin M. Cox Support Forum Moderator
- Crisco5 years agoNew Contributor
We have the same issue. The guide screen shows time as 3:25pm when it is 2:25 PM. I unplugged the box and plugged it back in, but that did not help.
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