Football in Spanish again. This is ridiculous!
Both games, channels 11 and 12. Tried everything SAP on and off. Reboot. Called COX. No solution!
Forum Discussion
If you've already checked to verify your receiver's SAP is OFF and/or your Audio Language is set to Primary, then you should check the SAP settings for your TV to verify it is OFF. Both your receiver and TV SAP settings must be OFF.
Same here. It had only been FOX, channel 11 for the past week or so...but yesterday was also channel 12. Many others in my area have the same issue, this is definitely a problem with COX and not TV/Cable box settings.
- Hello, is this happening on all content for Channels 11 and 12 or only during live sporting events? -Kevin M. Cox Support Forum Moderator
Only during football games that I've seen. Commercials and other TV shows are in English, so I know it is not the SAP setting. It first happened during Thursday Night Football between the 49ers and Cardinals, then it happened for the USC vs. Oregon NCAA football game. On Sunday, 11/3/19 all NFL games on both 11 and 12 were in Spanish.
Perhaps English is now Secondary Audio.
Same here for me. Fix this *** already Cox before I cancel this *** contract!
So I figured it out. You need to hit pause on your remote then go left to where it says SAP. Switch it to english and it will work.
Thank you so much. Your tip did the trick. I can’t tell you much time I wasted trying to figure this out on my own.
So I figured it out. You need to hit pause on your remote then go left to where it says SAP. Switch it to english and it will work.
Trying to watch Fox 5 NFL, commentators are in spanish, commercials are in english, referee calls are in english. what is going on with this country????
- @mx2one, can you please verify your secondary audio programming settings for me?
www.cox.com/.../configuring-secondary-audio-programming-for-contour.html
If SAP is turned on, this can cause no audio to appear on some channels, and other channels to broadcast in a different language. -Kevin M. Cox Support Forum Moderator
