12781957New Contributor II9 months agoFix it! So tired of watching TV, and bam, black screen. They have come out and changed out box, modem and checked wires. Still the same. It is very frustrating, watching Netflix or YouTube, channel changes b...Show More
12781957New Contributor II to WiderMouthOpenTechnician said modem was not working properly, contour box changed. They did a reset and still the problem persists. Very frustrating.
BeckyModerator to 127819579 months agoHi 12781957, if you haven't already done so, please email my team at Cox.Help@cox.com. I'm sure we can get this resolved for you!
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