12781957New Contributor II2 years agoFix it! So tired of watching TV, and bam, black screen. They have come out and changed out box, modem and checked wires. Still the same. It is very frustrating, watching Netflix or YouTube, channel changes b...Show More
12781957New Contributor II to WiderMouthOpenTechnician said modem was not working properly, contour box changed. They did a reset and still the problem persists. Very frustrating.
BeckyModerator to 127819572 years agoHi 12781957, if you haven't already done so, please email my team at Cox.Help@cox.com. I'm sure we can get this resolved for you!
Related ContentMy internet speed is slow. How do I fix it?Cox providing selective internet. I cannot access Amazon.com, eBay.com and other basic sites. Can’t connect a fire tv because it connects to Amazon. No one at Cox can fix it. Where is this being blocked?Cox installer damaged heater and Cox isn't helping fix itI just paid extra to get premier internet service. It's slower than it was before.Still Getting Fortnite Packet Loss even AFTER MY LINE WAS FIXED
Recent Discussions90% of my DVR recordings are goneNo audio from Denon x4800 when Minibox connectedSwap existing cable boxes with same typeCloud DVRCable tv
