fast forwarding a recorded show no working
When watching a recorded show if I try to fast forward it goes forward a little then freezes for a while then jumps ahead.
Forum Discussion
Sorry for duplicate posts. There is something going on with the forum. They are working on it but so far it seems they have no idea(again) what is causing the issue.
WiderMouthOpen, we are still investigating this and looking into why this is occurring. As soon as we have any information, we will let you know.
Ok, thanks. The reason I am still posting is because I thought the problem was fixed when a few of my posts popped back up. But then they disappeared, then came back, and disappeared again. Also weird stuff is happening like a post will say it will have 5 replies, but it only shows 3. Or I won't see the comment on the post, but if I click on the link inside the notification(top right) for that post, it will show it. Should I make another post to discuss? It would help to know if the issue is effecting other people and if in the same way. Or should we discuss over email?
We understand and we have found similar issues with other posts as well. There is no real need to continue to post right now and we will let you know when we feel the issue is resolved. That way any post afterward should be properly posted and will remain on the threads.
OK, this will be my last comment on this post then. Will you be emailing me to "let me know"? I would like a post mortem of the issue please. I feel it would behoove Cox to show some transparency because this seems like someone has gotten access to Cox systems. Saying "it's fixed" doesn't reduce the fear of a system compromise. The who/what/why is what is important. I don't want or need anything proprietary or anything someone could use for social engineering. Just a basic idea of the cause.
