Forum Discussion

rossman's avatar
rossman
New Contributor
4 years ago

DVR Problems

When I set our dvr to record a show it starts recording about one minute early and stops recording about one minute early causing us to miss out on the ending of the show. Very frustrating.

Also, when I hit rewind, it doesn’t start for a few seconds then it  zips through those missed seconds so fast I’m a lot further back than I wanted. The same thing happens with fast forward.

 I don’t recall these  things happening years ago when we first started with Cox but I could be wrong.

I swapped out our dvr to hopefully fix the problems but they still persist.

Thank you.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      4 years ago

      What kind of "...perfect DVR service..." doesn't have a time-sync function?  The "fuzzy" workaround of Cox could waste up to 40 minutes of storage space...per program.

      • pbsawin's avatar
        pbsawin
        Contributor
        4 years ago

        Cox admitted it was beyond their control as they receive the programming from the originator and just pass it on. My DVR's are exactly on time as the NIST broadcast (nist.gov). That is why I gave up arguing with Cox and just added two minutes to each recording. I have never had a space crunch but I do not save stuff after I have watched it.

  • pbsawin's avatar
    pbsawin
    Contributor
    4 years ago

    Had the same problem across many channels. Finally added two minutes to the end of every recording and it worked like a champ.